Acer A500 freezes during use of touchscreen, but will not freeze using an external mouse/keyboard

csant
csant Member Posts: 2 New User

Just wondering if anyone out there has had an issue similar to mine. I have an Acer A500 tablet that's about two years old and I can use it for a few minutes, but it will start to freeze up if I use the touch screen. If I use the external keyboard/mouse that I have, it works perfectly fine all day long. I'm not too sure what to make of this problem because I can't find anyone that has the same thing going on. Again, I can I only use it for a short period of time if I use the tablet's touchscreen to carry out actions, but if I use the external keyboard/mouse, I can use it all day long. I'm not too sure that a hard reset would fix it, but that is my assumption at this point. Please help! And thank you for any suggestions.

Answers

  • csant
    csant Member Posts: 2 New User

    I went ahead and did a hard reset, still having the same issue. SO LOST! Smiley Sad

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