Nitro 5 AN515-55-75NB battery mode turn off suddenly while playing rtx games

Exotico
Exotico Member Posts: 3 New User
edited March 2023 in Nitro Gaming

Hello, some days ago my Nitro 5 (less than one year old) start to suddenly turn off playing rtx game like Gotham Night or others while laptop is battery powered ("always on" Windows power mode). Sometimes I forget to connect ac power before to start playing. It doesn't matter how battery is charged (always 80% with charge limit on) after 10sec playing it suddenly turn off. When it happens, on-off keyboard button doesn't work: nothing happens, no light, no fans.. nothing. I'm able to turn it on again after connecting power adapter. Windows start :battery charge is still 70-80%. Ac power only help to fix issue.

Battery powered use ( "always on" mode) work fine using Nitro for Web surfing and YouTube videos.

I'm able to work for at least one hour as first days uses: that days, I was able to play rtx games on battery mode around 20-30min with reduced performances.

What's the matter?

Thx for kind help

Emanuele

Answers