What are the lines at the bottom of the screen about?
Tinkerer
What are the lines at the bottom of the screen about? They don't show up o a screenshot.
[Edited the thread to add model name]
Best Answer
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Thank you!!!!!!!!!!
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Answers
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Hi @Dbrianp These lines can be caused mainly by a software problem (drivers) or by physical problems such as screen wiring, the screen itself or the graphics card.
Can you try connecting an external monitor to see if the problem is reproduced? Thank you.
Greetings.
- Un saludo / All the best
- Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias! Colaborador pro bono, no trabajo ni hablo en nombre de Acer
- Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks! Pro bono contributor, I do not work or speak on behalf of Acer
- Microsoft MVP (2003-21) - Windows Insider - X (alezmvp)
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Thanks. I don't have another screen that I can connect it to, but I can cast it to my TV.
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Try it please, will you use HDMI?
Thank you.
- Un saludo / All the best
- Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias! Colaborador pro bono, no trabajo ni hablo en nombre de Acer
- Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks! Pro bono contributor, I do not work or speak on behalf of Acer
- Microsoft MVP (2003-21) - Windows Insider - X (alezmvp)
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I was going to cast it, but I do have a long HDMI cable. Which should I do??
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If you can, please try both methods separately.
Thank you.
- Un saludo / All the best
- Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias! Colaborador pro bono, no trabajo ni hablo en nombre de Acer
- Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks! Pro bono contributor, I do not work or speak on behalf of Acer
- Microsoft MVP (2003-21) - Windows Insider - X (alezmvp)
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It's not doig it now, it comes ad goes. I'll do it when they come back.
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OK, cast it to my TV. No lines on the TV. So, PC hardware??? (I know, I do things at the speed of an Ent. Lol.)
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If the TV shows the same problem, surely the graphics card is faulty, but it should be confirmed by a technical service.
Thank you.
All the best.- Un saludo / All the best
- Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias! Colaborador pro bono, no trabajo ni hablo en nombre de Acer
- Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks! Pro bono contributor, I do not work or speak on behalf of Acer
- Microsoft MVP (2003-21) - Windows Insider - X (alezmvp)
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TV doesn't show lines. So what are the posible problems?? (Thanks!)
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Sorry, I misunderstood.
If the TV does not show the problem, surely it is the screen that is damaged and as I mentioned before, a technical service should confirm it.
If this is the problem, ask for a budget for a screen change.
Thank you.
All the best.- Un saludo / All the best
- Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias! Colaborador pro bono, no trabajo ni hablo en nombre de Acer
- Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks! Pro bono contributor, I do not work or speak on behalf of Acer
- Microsoft MVP (2003-21) - Windows Insider - X (alezmvp)
0 -
Thank you!!!!!!!!!!
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You are welcome.
- Un saludo / All the best
- Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias! Colaborador pro bono, no trabajo ni hablo en nombre de Acer
- Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks! Pro bono contributor, I do not work or speak on behalf of Acer
- Microsoft MVP (2003-21) - Windows Insider - X (alezmvp)
1
