Predator Helios 300 When I try turning it on the turbo light turns on and turned black.

Jimdjr02
Jimdjr02 Member Posts: 1 New User
edited February 2023 in Predator Laptops

My Predator Helios 300 was working perfectly and then one day turned black. When I try turning it on the turbo light turns on but the backlight for the keyboard doesn't and the display remains black too. Wont let me boot up bios either. Tried FN+F9/F10 as well. Don't really know what to do here and would love some help.


[Edited the thread to add model name to the title and issue detail]

Answers

  • Do a Hard Reset, take back cover off, disconnect the main battery and take it out, disconnect the RTC/BIOS battery and take the RAM out, leave all components disconnected for 15min and then reconnect all and boot the laptop, as this reset will reset the Super IO and the BIOS chip that govern all the boot commands of a PC and these chips are frozen. If all this does not boot your laptop, then you could have other power on issues or screen issues that are causing these problems and need analysing by an experienced tech.