Cannot open JPGENX File where I can download.

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kpboy86
kpboy86 Member Posts: 2 New User
edited February 2023 in Acer Software

I am trying to open a file with a .jpgenx extension. From what I understand this encryption from a pre installed application on my Acer laptop. No such extension can be opened on this laptop and I would like to know where I can download this so I can reinstall and open these files.

A search to a previous discussion showed the Acer eDataSecurity Management was available for download, but that link is broken and I do not know if that is even the program I need.

 [Edited the thread to add the issue detail]

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  • billsey
    billsey ACE Posts: 32,267 Trailblazer
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    It looks like various versions of eDataSecurity Management are out on a number of download sites. IIRC it was a Windows 7 program though and hasn't been supported since then, so it might have issues with the newer OSes. It's so old that Acer likely doesn't have any active links to it.

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  • kpboy86
    kpboy86 Member Posts: 2 New User
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    I have the computer it was originally pre installed on, with windows vista. Surely there's a way to convert these .jpgenx files, no? Or download the acer utility used to encrypt these and decypt them?


    anything?

  • billsey
    billsey ACE Posts: 32,267 Trailblazer
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    A search for eDataSecurity Management can find versions of it archived outside of Acer's support site. I would only install it long enough to convert them back to jpg files then remove it so you don't end up with other files in the format.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.