Nitro 5 AN515-45 R4K8 unable to power up using battery, onle able to start using DC

azrinml81
azrinml81 Member Posts: 5

Tinkerer

Anybody having this problem?batt shows 96% with dc power connected. As soon i remove power,it shuts down.

Best Answer

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,349 Trailblazer
    Answer ✓

    Try disconnecting and reconnecting the lithium battery as well:

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                                                     egydiocoelho Trailblazer
     
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Answers

  • StevenGen
    StevenGen ACE Posts: 12,655 Trailblazer
    edited February 2023

    Since you are able to use your laptop when it is plugged-in, that is an indicator that your charger adapter is not the issue, and also seeing that your laptop is max 2 years old the battery should not be faulty and in need of replacing but, check the battery condition first as at 93% charge it should have close to 19V output.

    If the battery is showing 93% charge and its got a less than 12V charge then that is a charging circuit issue that might be fried, which would prevent the battery from receiving more charge from the laptop and providing charge to the laptop when the AC adapter is disconnected which you will need to take your laptop to a technician for your laptop to be fixed.

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,349 Trailblazer
    Answer ✓

    Try disconnecting and reconnecting the lithium battery as well:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • azrinml81
    azrinml81 Member Posts: 5

    Tinkerer

    egydiocoelho 

    Thanks.Fixtheproblem.Basictroubleshooting.Appreciateit