Solving a motherboard problem of Nitro 5 laptop

Scargody
Scargody Member Posts: 1 New User

Hello everyone I have a nitro 5 laptop I bought it about 6 moths ago and it all going well with it until I started playing games on it and it still running good for weeks then it suddenly shut down by itself for no reason, some people told me it’s an issue with its motherboard so I just wanna know what to do with it and is it really this is unfixed problem? How even this is possible

Answers

  • StevenGen
    StevenGen ACE Posts: 12,912 Trailblazer
    edited February 2023

    What is the exact Nitro 5 model number, it should be something like AN515-5x. The Nitro laptops are gaming laptops and they should not be doing that but "these laptops need to be setup properly", I've had that problem once and until I did a Hard Reset which entails undoing all the screws from the back cover, then prying the back cover off holding the top vents and dislodging the cover slowley from the base of the laptop, and once you have done that, disconnect the main battery first and take the battery out, disconnect the RTC/BIOS battery, take the ram module out also, leave the laptop disconnected for 15min and reconnect all components and reboot, as doing all this will reset the Super IO and bios chips and you will never have this problem again.

    With all newer Nitro 5 laptops its essential that you do this:

    1. Run Win-11 and the OS is completely up to date,
    2. Install the Intel® Driver & Support Assistant to make sure that you have the latest Intel graphics and all Intel drivers up to date if its an Intel base Nitro, with AMD base Nitro laptops, you need to make sure that the chipset drivers and cpu graphics is up to date also. ,
    3. Install the latest gaming version NVidia graphics drivers for your gpu,
    4. For gaming especially, install the NVidia GeForce Experience software which has hundreds of games and what NVidia settings are the best and the ultimate settings and this software also updates the NVidia graphics driver to the latest versions
    5. Also, all your games should be set in the NVidia Control Panel "Program Seting at High performance NVIDIA processor",
    6. Al bios should be up to date and
    7. All GPU firmware (if available for your laptop model) should be flashed and be up to date

    Note: with BIOS and FIRMWARE Acer provided updates, you need experience in doing these updates so be very careful and follow the proper updating procedures, if you don't and you do these updates wrongly, you will brick your laptop as Acer warns all users that "Upgrading your system BIOS incorrectly could harm your Acer product. Please proceed with caution"!

    Btw and if you are wondering where I'm coming from, I'm speaking from personal experience as I've been using a new Nitro 5 that is 11-month-old running Win-11 version 22H2 latest OS build 22621.1265 and I've done all the above and my Nitro 5 works perfectly and flawlessly with games and all software without any BSODs, crashes and/or problems, yes I've upgraded the ram to 16GB and fitted a faster WD SN770 1TB M.2 SSD PCI3 3x4 drive but that is all the upgrades I've done and this laptop works great I'm very happy with it, mind you this is not my primary gaming platform as for hard core games and gaming you have to use a high end gaming desktop, as laptops will never ever replace them. Good luck and hope this helps you out👍😁