Aspire A515-46 keyboard issue the keyboard is giving me the issue with the backspace and S key.

I have an Aspire A515-46 with windows 11. The backspace key type a lower case "s" and the "s" key backspaces and type the letter "s". I tried the on-screen keyboard and it behaves normally.

I also have set the region and keyboard to US with no effect. I loaded the trial ubuntu and got the same backspace and "s" issue. At that piont I thought it must be a faulty keyboard, so I replaced it.

The new keyboard is giving me the same issue with the backspace and "s" key.

The Bios is version 1.02.

Can anyone have a suggestion for this strange issue?

[Edited the thread to add model name to the title and issue detail]

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rzee

In addition, a USB keyboard works fine

Puraw

Hi @rzee

In Windows 11:

Open the Registry Editor by navigating to C:\Windows\regedit.exe in Windows Explorer, or type REGEDIT in the Search box. Once it is open, navigate here:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Keyboard Layout

If there are entries named Scancode Map or Value Scancode Map, delete them. Those entries are what causes Windows to remap incoming key presses from the keyboard.