I cant install windows10 and media driver is missing.

Flloper
Flloper Member Posts: 1 New User
edited February 2023 in Nitro Gaming

When i try to install windows 10 i have error.

"A media driver your computer needs is missing. This could be a DVD, USB or Hard disk driver. If you have a CD, DVD or USB flash drive with yhe drive on, it please insert it now"

 [Edited the thread to add issue detail]

Answers

  • Hi @Flloper You get this error because the installation USB has not been created correctly, please go to the Microsoft download page and create the USB with the creation tool that you have on the same page.

    Once created, with the laptop turned off, connect the USB, start the laptop and insistently press F12 to bring up the Boot screen, once you have it, select the USB and start the installation:

    Download Windows 10 (microsoft.com)

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)