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Help! Unit does not power on

Member Posts: 7

Tinkerer

edited February 2023 in SpatialLabs

hello good. I got the screen. As soon as I connected it to the power it turned on, I connected it to the laptop but after a few minutes it turned off and it does not turn on by pressing the button. I disconnected it and not if you have to leave it pressed but it does not turn on and I know what energy comes from the side light that is on. I don't know if it won't have any battery but it should still turn on when plugged in, right? thanks and regards

[Edited the content to add issue detail]

Best Answer

  • ACE Posts: 13,724 Trailblazer
    Answer ✓

    Help!

    What is the monitor model number. Its a bit hard to give you any advice if you don't include that, also as this screen is under warranty read the manual and if you screen does not turn on then consult Acer for service, as opening or damaging anything on this screen will void your warranty.

Answers

  • ACE Posts: 13,724 Trailblazer
    Answer ✓

    Help!

    What is the monitor model number. Its a bit hard to give you any advice if you don't include that, also as this screen is under warranty read the manual and if you screen does not turn on then consult Acer for service, as opening or damaging anything on this screen will void your warranty.

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