Help! Unit does not power on

Franchito Member Posts: 7


edited February 2023 in SpatialLabs

hello good. I got the screen. As soon as I connected it to the power it turned on, I connected it to the laptop but after a few minutes it turned off and it does not turn on by pressing the button. I disconnected it and not if you have to leave it pressed but it does not turn on and I know what energy comes from the side light that is on. I don't know if it won't have any battery but it should still turn on when plugged in, right? thanks and regards

[Edited the content to add issue detail]

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