Acer predator Triton 300se slowdown When I checked the charging status the battery was no charging

eunhon
eunhon Member Posts: 2 New User
edited February 2023 in Predator Laptops

I replaced the battery on it and while plugged in I was playing a game and both of the orange and blue lights started blinking on the laptop. When I checked the charging status the battery was no longer charging even though it was plugged into the DC. And then the laptop completely turned off on itself


heres a video of it in action : https://cdn.discordapp.com/attachments/1050656118180958238/1051765261931388949/20221212_023401.mp4

 [Edited the thread to add issue detail]

Answers

  • StevenGen
    StevenGen ACE Posts: 9,881 Trailblazer
    edited February 2023

    Open the laptop and check that you have connected everything properly, do a hard reset, take the battery out and disconnect the bios battery and take the ram out and leave all components disconnected for 15min, reconnect everything as all this should reset and make your laptop work. As by looking at your video the laptop works perfectly, and the below issues should not apply but still check them out.

    If it doesn't, then you have other issues with either the charger, charging port or internal power/charging circutry components that have either shorted or burned out and you need to take your laptop to an experienced technician.

  • leonaip
    leonaip Member Posts: 417 Specialist WiFi Icon

    replace the charger of the same model or the compatible one.

    If my answers/solutions help you, please consider hitting "Like" and "Yes".

    Regards and God speed 😉


    Acer Nitro 5 AN515-58

    - Intel Core i5-12500H 12th gen Octacore ( 2.70 ghz... Turbo up to 4.50 ghz ) with p-cores and e-cores

    - 15.6 inch thin bezel IPS FHD ( 1920X1080 ) 144hz

    - RAM 8 GB DDR4 MAX 32 GB

    - SSD 512 GB Nvme

    - Nvidia Geforce RTX 3050 ( DEDICATED 4 GB GDDR6 )


  • eunhon
    eunhon Member Posts: 2 New User
    1. i did further investigation . so things ran fine and then the orange light blinked and i got an error saying battery critically low.hen it went back to normal then both lights were blinking and the laptop turned off and now the orange light is blinking non top and the laptop wont turn on.