Acer XB271HU Tobii not working with Win11

Gil06
Gil06 Member Posts: 1 New User
edited October 2023 in Predator Monitors

Hello,

W10 is ok but for W11 not!

Do you think to setup a update for w11?

For my screen Predator Acer XB271HU

Many Thanks

Gil

Answer from Tobii:

Unfortunately, the eye tracker on your predator monitor is not compatible with win11 system. And since it is a customized product which owned by Acer, it would be Acer to make the decision about software update. Please check here for more detailed information: Will my product be getting updates?

We would suggest contacting Acer directly, request for software update and see if they have this plan in the future. 

Any you Acer can you do something or suggest?