I have an Acer 3 SF314-512-56QM , at my wit's end trying to get an ASIO driver to stick.

BagOBolts
BagOBolts Member Posts: 10

Tinkerer

edited February 2023 in Swift and Spin Series

It's a Windows 11 laptop, I have installed ASIO4All , I have tried Zoom R20 drivers Also Sonuus i2m. But the box where the devices are supposed to be are blank. I am using Mixcraft 8&9. I have removed crappy bloatware which I will never use too.

My old Fujitsu AH531 was running W7 and 10 and Mixcraft was easy to set up, even the old Dell Inspiron 6000 with xp was easy to set up. I cannot figure out why the drivers won't stick. They show up after you install them but reboot the pc and they are no longer available in the box. I can select wave or RT but the latency is horrendous. I record using MIDI drums and analogue guitars. The delay is totally unusable. BTW I also tried running W10 on the laptop, drivers were obviously missing but the program was still showing blank ASIO settings. I am starting to think I made an unwise choice with this laptop.

Answers

  • billsey
    billsey ACE Posts: 34,601 Trailblazer

    The audio on your SF314-512 is handled by the Alder Lake-P chipset and the Realtek ALC256M-CG codec. That might just be too new for the ASIO4All folks to have support yet. Have you contacted them to ask about 12th gen support? They might have insights into what's going on...

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • BagOBolts
    BagOBolts Member Posts: 10

    Tinkerer

    It's not just the asio4all, the Sonuus and Zoom have their own ASIO drivers, and they are blanked out too. I have one saving grace at the mo , I extracted a Dell OEM realtek driver and used the ASIO file from that, it's working at the mo so for now at least I can get Drum parts down. The Zoom R20 can record independent of the pc so I will just have to get old-fashioned until suitable drivers come along ...I guess . Thanks Billsey it may be worth sending all of them an email.

  • billsey
    billsey ACE Posts: 34,601 Trailblazer

    Yeah, often the issue with new hardware designs and software that's not quite written to spec. They tend to take shortcuts that work with some hardware but don't know what to do with others...

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Joe9844
    Joe9844 Member Posts: 578 Seasoned Specialist WiFi Icon

    Did you download the Dell driver from this?

    The official ASIO Driver for Realtek Sound Devices (Dell, HP, Lenovo, etc.) – Jan Baumann (baumannmusic.com)

    It is probably not going to end well as you are mixing legacy realtek asio driver with realtek DCH audio driver.

  • BagOBolts
    BagOBolts Member Posts: 10

    Tinkerer

    Joe9844 ,that is the first thing I tried. The good news I can use ASIO for the internal sound card, so at least I can get my drums down via midi. But it still won't let me dial in from external sound cards.

    So for Zoom R20 and Behringer UCA and Sonuus i2M are out of action until drivers arrive. I even tried my Mustang III with the Fender Asio4All drivers and that don't work either.