I want to ask, is there a solution for the Bluetooth HID Device driver. in human interface devices?

Wahyu28

please help friends

brummyfan2

Hi,

Could you please post the full model name of your laptop/PC, like AN5xx-xx

William_mk2

@Wahyu28

Try windows x

go to device manager

expand Bluetooth 

Right click on Bluetooth - uninstall

restart the computer.  

It should work fine

If it is still not working properly

Go to website - support.acer.com 

chose your country

type the snid or chose the model no

go to drivers 

Install the Bluetooth driver

Before installing the Bluetooth driver go to device manager - uninstall the Bluetooth driver.  Without restarting the computer - try to install the Bluetooth driver from acer support website. 

Also try to install the chipset driver and check

It should work fine.

William_mk2

@Wahyu28

If it is still not working..

Go to website - support.acer.com 

chose your country

type the snid or chose the model no

go to drivers 

Install the chipset driver

It should work fine

If it is still not working..

Kindly go through the details from the link given below

https://answers.microsoft.com/en-us/windows/forum/all/bluetooth-hid-device-error-code-39/1d13c14e-c6d4-4f03-a777-1746563910ef

William_mk2

@Wahyu28

Try Windows + x

go to device manager

expand human interface devices

Right click on bluetooth hid device - Update driver

It should work fine

If it still not working ..

Try Windows + x

go to device manager

expand human interface devices

Right click on bluetooth hid device - click on uninstall

Restart the computer.

It should work fine.

If it is still not working, install the bluetooth , chipset driver and check.

William_mk2

@Wahyu28

Sometimes a simple system restore will fix the issue.. 

Try windows x

click on power shell admin or command prompt admin or Terminal admin for Windows 11

type rstrui

chose an earlier date on which your computer was working fine  

click on next, finish, yes

It will restore your computer to an earlier date 

if you get an message - system restore not completed - click on close 

It will show you all the icons..

Try and check whether it is working now ..

It should work fine