AN515-57 display blurs and gets horizontal lines occasionally when scrolling

Lucianne

Since I bought my laptop (May 2022), I've found that it has two different display issues (not sure if they're related). I've checked the drivers are up to date, but not sure what else to do. Thank you in advance for any help!

1. Sometimes when I'm watching videos online and pause it, it starts scrolling through the image very rapidly- like a high speed slideshow of the pause screen. https://vimeo.com/793630763
2. Fairly frequently when scrolling down a page, the display blurs then breaks up into horizontal lines, either white lines over the display https://ibb.co/WpKMz5C or just a repeat of the taskbar over the whole screen https://ibb.co/3WKV3rY. It stays like this for maybe 10-30 seconds or so.
3. Sometimes either of these issues results in a residual blur that only goes if i restart the laptop https://ibb.co/WxQKTHT

SarahUK

I don't have a solution but I get issue no 2 sometimes so following to see if anybody can advise.

SarahUK

Bumping this post so maybe it might be seen by someone who can help?

saifali

have you got the solution ? because the i also got same problem like blurry and display divided into like the image you shows

https://ibb.co/3WKV3rY

https://ibb.co/WxQKTHT

if you got solution the please guide me to