predator Laptop PT315-51 no longer boots and has no charging light

Lotuss
Lotuss Member Posts: 3 New User
edited January 2023 in Predator Laptops

A few days ago, I packed my laptop in my backpack to travel back to another country. Unfortunately, by the time I arrive the laptop is unresponsive. I am certain that I handled my bag with care during the travel.

I have attempted a static discharge by removing the battery and holding the power button to no avail. Same goes for removing the battery and running the laptop through the wall.

When I went through airport security I was told to take the laptop out and once it got through the xray machine, I placed it in my bag and I saw that the laptop light is blinking. I took it out and shut it down properly because sometimes my laptop doesn't shutdown after clicking the shutdown button so that might be the cause as to why the laptop is in sleep mode.

I still have no idea as to why this happened in the first place, it may be a faulty motherboard or a charger. I'm hoping it's something that's not severe, I need your advice on what I should do in this situation. Thank you in advance.


Laptop Model: PT315-51

 [Edited the thread to add issue detail]

Answers

  • wascas
    wascas Member Posts: 1,209 Overclocked Contributor WiFi Icon

    Disconnect the charging adapter, turn off the laptof and press the power button for 15 s. Then release the power button and wait for 15 - 30 minutes. Connect the charger and charge your laptop for 24 hours until charging led keeps blue. If no success, the battery could be deeply discharged and you have to renew it. It is also possible that the mainboard has a technical defect.

  • @Lotuss


    I am really sorry for the inconvenience..  Let us do the basic steps first..


    Doing the power drain and bios defaults will really help. Kindly follow the steps given below:


    Turn off the laptop. Disconnect or unplug the charger cable, devices or any other cables connected to your laptop. Close your laptop. Turn it upside down. On the bottom of the laptop, you can find a pin hole. It is a tiny hole. You can a find a battery symbol indicator next to the hole. It is like a + and – sign symbol as though somebody is trying to shift the battery out. Insert the pin on to the hole for 30 seconds. Remove the pin. Flip the laptop. Connect the charger cable, turn on the computer. Only on laptops where the battery is inbuilt you can find the battery reset hole on the back of laptop.


    If you don’t find a pin hole on the back of laptop then you might be using removable battery. There is no need to unscrew anything to remove the battery. Turn off the laptop. Disconnect or unplug the charger cable, devices and any other cables connected to your laptop. Close your laptop. Turn it upside down. On the bottom of the laptop, please look at the top or bottom depending on the way you look at it. You can find a long door. It is a battery removable door. Just below that you can find a latch. If you move the latch you can remove the battery door. Once the battery is removed, flip the laptop. Open the top cover, press and hold the power button for 1 minute. Connect the battery back on the back of computer. Connect the charger cable back and then turn on the computer. 

     

    If you don’t see a reset pin hole on the back of laptop or if you are not able to remove the battery (if it is inbuilt) then please unplug all the cables and devices out of laptop.  Hold the power button for 1 minute. After releasing the button you should wait a while before plugging in power. Just because the button has been pressed doesn’t bleed off all the residual electricity on the motherboard. Wait 15-30 minutes before plugging in power. Then once power is connected wait for a full battery indication before turning the system on. That allows the battery to fully reset it’s internal statistics.


    Connect all the cables back and restart the computer.  



    While turning on the computer, tap f2. It will go to bios. Press f9 once. It will show load bios defaults with a yes or no popup. Press enter. Popup screen will disappear. Press f10 once. It will show save changes popup with yes or no. Press enter. Computer will restart and it will load into windows.  

     

    It might also be the issue with battery, charger or power outlet.  Try to use the charger in a different room on a different power outlet. Try to bypass the surge protector and connect it directly to power outlet.  Try to use an alternative charger if possible.  Try to turn on the computer without the charger and check it ( as long as the battery is not drained out )  


    Try windows x 

    go to device manager 

    expand Battery

    right click on all the items below battery – uninstall 

    Restart the computer 

     

    It should work fine.. 

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • @Lotuss


    It might also be the issue with battery, charger or power outlet.  Try to use the charger in a different room on a different power outlet. Try to bypass the surge protector and connect it directly to power outlet.  Try to use an alternative charger if possible.  Try to turn on the computer without the charger and check it ( as long as the battery is not drained out )  

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★