Product registration issue

GokulAppu
GokulAppu Member Posts: 1 New User

If i enter serial number it is showing already registered

Answers

  • StevenGen
    StevenGen ACE Posts: 9,687 Trailblazer
    edited January 2023

    Go to Register a Product as there is no way that an Acer 21 number and digit serial number that you have for your laptop can be registered or hacked by someone else, check your number again as you must have put the wrong S/N into the registration space. I've recently registered a new A515-57 laptop and the S/N didn't register but the SNID number did and when the SNID registered the A515-57 laptop was registred automatically with the 100% correct S/N serial number.

    You need to create an Acer account with a password first and login and then register that way. If the 21 number and digit S/N (serial number) doesn't register, then put the 11 number SNID into the registration space, as it should register and then take you to your Acer account section like the caption below with your Acer products caption and model number.