PredatorSense not working/opening - PT315-52

bianka1590
bianka1590 Member Posts: 3 New User

Hello,

Recently, PredatorSense completely stopped working for me. I looked around the Community hub and decided to uninstall and reinstall. Upon reinstallation, I can't see PredatorSense, just PredatorSense Service and can't see why it isn't working!

When searching for it in the task bar, it isn't coming up, but the PredatorSense Service program is downloaded...

Sorry if it's just me being dumb, but I ran out of ideas on how to fix this.

Thanks in advance!

Best Answer

  • leonaip
    leonaip Member Posts: 417 Specialist WiFi Icon
    Answer ✓

    I think you have done a factory reset.

    Also, maybe a malware attack. (download, install and run adwcleaner, smadav, and Symantec/McAfee Endpoint Protection

    Driver problems (download, install and run IOBit Driver Booster to download and install latest drivers)

    else

    try the following:

    1. insert a usb flash drive to your laptop or desktop computer. (be sure to backup the contents of your usb flash drive)
    2. download rufus https://rufus.ie/en/, then run it.
    3. left click the drop down arrow next to the word "SELECT" and left click "DOWNLOAD" to download the original Windows 11 ISO from Microsoft. Watch the full tutorial https://www.youtube.com/watch?v=me-GmdIlbgc&ab_channel=PortalSeven
    4. after that, press START. wait for it to finish.
    5. close rufus, open your usb flash drive then run the setup executable.
    6. be sure to backup all the files in Drive C: or any drive partition where the operating system resides before doing step 5.
    7. be sure you have a good internet connection for the contents of the flash drive to be updated to the latest.
    8. as the setup runs, select delete all files, like you are installing a fresh operating system.
    9. wait and trust the process to complete.
    10. after that, download the latest official drivers from Acer. https://www.acer.com/us-en/support/drivers-and-manuals
    11. download the serial number detection utility/tool to obtain the device serial number or SNID
    12. download all the drivers, extract each, then install.
    13. hopefully, your problem will be solved.
    14. driver problems happens when you restore your operating system using the factory recovery image.
    15. after all the drivers installed and working properly. make an image of the whole drive using macrium reflect, aomei, easeus, minitool and many others. Watch the tutorial https://www.youtube.com/watch?v=x9BGn4MivJw&ab_channel=BracerJack
    16. the purpose of making your own backup image of the whole drive is to shorten the restoration process in case of problems or malware attacks.

    If my answers/solutions help you, please consider hitting "Like" and "Yes".

    Regards and God speed 😉


    Acer Nitro 5 AN515-58

    - Intel Core i5-12500H 12th gen Octacore ( 2.70 ghz... Turbo up to 4.50 ghz ) with p-cores and e-cores

    - 15.6 inch thin bezel IPS FHD ( 1920X1080 ) 144hz

    - RAM 8 GB DDR4 MAX 32 GB

    - SSD 512 GB Nvme

    - Nvidia Geforce RTX 3050 ( DEDICATED 4 GB GDDR6 )


Answers

  • leonaip
    leonaip Member Posts: 417 Specialist WiFi Icon
    Answer ✓

    I think you have done a factory reset.

    Also, maybe a malware attack. (download, install and run adwcleaner, smadav, and Symantec/McAfee Endpoint Protection

    Driver problems (download, install and run IOBit Driver Booster to download and install latest drivers)

    else

    try the following:

    1. insert a usb flash drive to your laptop or desktop computer. (be sure to backup the contents of your usb flash drive)
    2. download rufus https://rufus.ie/en/, then run it.
    3. left click the drop down arrow next to the word "SELECT" and left click "DOWNLOAD" to download the original Windows 11 ISO from Microsoft. Watch the full tutorial https://www.youtube.com/watch?v=me-GmdIlbgc&ab_channel=PortalSeven
    4. after that, press START. wait for it to finish.
    5. close rufus, open your usb flash drive then run the setup executable.
    6. be sure to backup all the files in Drive C: or any drive partition where the operating system resides before doing step 5.
    7. be sure you have a good internet connection for the contents of the flash drive to be updated to the latest.
    8. as the setup runs, select delete all files, like you are installing a fresh operating system.
    9. wait and trust the process to complete.
    10. after that, download the latest official drivers from Acer. https://www.acer.com/us-en/support/drivers-and-manuals
    11. download the serial number detection utility/tool to obtain the device serial number or SNID
    12. download all the drivers, extract each, then install.
    13. hopefully, your problem will be solved.
    14. driver problems happens when you restore your operating system using the factory recovery image.
    15. after all the drivers installed and working properly. make an image of the whole drive using macrium reflect, aomei, easeus, minitool and many others. Watch the tutorial https://www.youtube.com/watch?v=x9BGn4MivJw&ab_channel=BracerJack
    16. the purpose of making your own backup image of the whole drive is to shorten the restoration process in case of problems or malware attacks.

    If my answers/solutions help you, please consider hitting "Like" and "Yes".

    Regards and God speed 😉


    Acer Nitro 5 AN515-58

    - Intel Core i5-12500H 12th gen Octacore ( 2.70 ghz... Turbo up to 4.50 ghz ) with p-cores and e-cores

    - 15.6 inch thin bezel IPS FHD ( 1920X1080 ) 144hz

    - RAM 8 GB DDR4 MAX 32 GB

    - SSD 512 GB Nvme

    - Nvidia Geforce RTX 3050 ( DEDICATED 4 GB GDDR6 )


  • bianka1590
    bianka1590 Member Posts: 3 New User

    Hi,

    Thanks for your answer.

    I haven't done a factory reset, so I'm not sure about that.

    Should I download and install all of those programs or just one? I've installed AdwCleaner so far.

    Where would I find IOBit Driver Booster?

    If none of these work, I'll try doing the other stuff.

    I'm on Windows 10 - 64bit operating system

  • leonaip
    leonaip Member Posts: 417 Specialist WiFi Icon

    Hi,

    = Hello


    Thanks for your answer.

    = Much appreciated mate.


    I haven't done a factory reset, so I'm not sure about that.

    = Ok, I'm just guessing and thinking.


    Should I download and install all of those programs or just one? I've installed AdwCleaner so far.

    = Run adwcleaner if there are adwares and remove them. Next is Smadav, install and run and register.


    Where would I find IOBit Driver Booster?

    = You can find it in Google or on my mediafire account


    If none of these work, I'll try doing the other stuff.

    = Try steps 1 to 16


    I'm on Windows 10 - 64bit operating system

    = Much better if you upgrade to Windows 11

    If my answers/solutions help you, please consider hitting "Like" and "Yes".

    Regards and God speed 😉


    Acer Nitro 5 AN515-58

    - Intel Core i5-12500H 12th gen Octacore ( 2.70 ghz... Turbo up to 4.50 ghz ) with p-cores and e-cores

    - 15.6 inch thin bezel IPS FHD ( 1920X1080 ) 144hz

    - RAM 8 GB DDR4 MAX 32 GB

    - SSD 512 GB Nvme

    - Nvidia Geforce RTX 3050 ( DEDICATED 4 GB GDDR6 )


  • bianka1590
    bianka1590 Member Posts: 3 New User

    I ran Adwcleaner and smadav, both said all files are clear.

    Would steps 1 to 16 still work if I'm on windows 10? I'm just not wanting to move to Windows 11 just yet.

  • leonaip
    leonaip Member Posts: 417 Specialist WiFi Icon

    I ran Adwcleaner and smadav, both said all files are clear.

    = Very nice, cheers


    Would steps 1 to 16 still work if I'm on windows 10? I'm just not wanting to move to Windows 11 just yet.

    = Yes, just download the Windows 10 iso in rufus. Just follow the video tutorial. Be sure to follow the steps.


    😉

    If my answers/solutions help you, please consider hitting "Like" and "Yes".

    Regards and God speed 😉


    Acer Nitro 5 AN515-58

    - Intel Core i5-12500H 12th gen Octacore ( 2.70 ghz... Turbo up to 4.50 ghz ) with p-cores and e-cores

    - 15.6 inch thin bezel IPS FHD ( 1920X1080 ) 144hz

    - RAM 8 GB DDR4 MAX 32 GB

    - SSD 512 GB Nvme

    - Nvidia Geforce RTX 3050 ( DEDICATED 4 GB GDDR6 )