Screen goes black and powers off when playing Regiments Predator Helios 500

namffuh
namffuh Member Posts: 6

Tinkerer

edited January 2023 in Predator Laptops

No idea how to even diagnose, tried reviewing event logs.

Downloaded latest graphics drivers but didn't fix the problem.

Any ideas where to start?

Best Answer

  • JackE
    JackE ACE Posts: 45,178 Trailblazer
    Answer ✓

    Monitor CPU & GPU temps while playing. GPU temps over 85*C and CPU over 90*C will likely cause this. Try raising machine about an inch above a hard surface to promote better airflow, taking care not to block vents on the bottom and sides.

    Jack E/NJ

Answers

  • JackE
    JackE ACE Posts: 45,178 Trailblazer
    Answer ✓

    Monitor CPU & GPU temps while playing. GPU temps over 85*C and CPU over 90*C will likely cause this. Try raising machine about an inch above a hard surface to promote better airflow, taking care not to block vents on the bottom and sides.

    Jack E/NJ

  • namffuh
    namffuh Member Posts: 6

    Tinkerer

    Excellent, JackE, that was it. Much thanks!

  • JackE
    JackE ACE Posts: 45,178 Trailblazer

    Thanks for reporting back. 🙂

    Jack E/NJ