Battery problem nitro 5 an515-57 I reset it in the bios and it didn't have any effect

Enyru
Enyru Member Posts: 12

Tinkerer

edited January 2023 in Nitro Gaming

Hello there. I have acer nitro 5 an515-57 laptop. After we have closed the laptop for 1 month and opened it, the charge drops a lot. For example, it takes an average of 15-20% charge in 24 hours. but when you wait in sleep mode, it goes to 10 percent on average and it is not a normal situation, besides, the usb power options are turned off, so the usb is not plugged in and the energy does not come, although it is very charged. I reset it in the bios and it didn't have any effect, I took the battery out and plugged it in and it didn't have any effect. I'm waiting for your help.

 [Edited the thread to add issue detail]

Answers

  • Hi! Is the computer hibernating or suspending? Does this issue also occur when disabling fast startup in power options? Have you checked the battery wear with the hwinfo64 program?

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  • Enyru
    Enyru Member Posts: 12

    Tinkerer

    no i don't get it in hibernation. yes, this happens even though the fast startup option is turned off. yes i checked and there is no problem

  • Is this feature disabled? What is the bios version?


    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • Enyru
    Enyru Member Posts: 12

    Tinkerer

    yes it is disabled. my bios version is v1.19 this version seems to be giving me a lot of trouble

  • leonaip
    leonaip Member Posts: 417 Specialist WiFi Icon

    If my answers/solutions help you, please consider hitting "Like" and "Yes".

    Regards and God speed 😉


    Acer Nitro 5 AN515-58

    - Intel Core i5-12500H 12th gen Octacore ( 2.70 ghz... Turbo up to 4.50 ghz ) with p-cores and e-cores

    - 15.6 inch thin bezel IPS FHD ( 1920X1080 ) 144hz

    - RAM 8 GB DDR4 MAX 32 GB

    - SSD 512 GB Nvme

    - Nvidia Geforce RTX 3050 ( DEDICATED 4 GB GDDR6 )


  • Have you checked these functions in the bios?


    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)