acer spin cp713-2w screen flashing Link to video of issue.

EvilPickle
EvilPickle Member Posts: 6

Tinkerer

edited January 2023 in Chromebooks

Screen is flashing on and off. It's mostly off and will flash on. Moving it doesn't make a difference. I can connect it via HDMI to my PC monitor and it works through the monitor just fine.

Link to video of issue.


 [Edited the thread to add issue detail]

Answers

  • EvilPickle
    EvilPickle Member Posts: 6

    Tinkerer

    Update: In the process of moving all the files off of the Chromebook the screen seems to be working correctly. No more flickering. But I also haven't tried to move it as I'm still transferring files to my NAS.

    Would still be happy for any advice or ideas on what is causing this and possible fixes. Trying to not send it back to Acer as I'm overseas and it takes a while to ship back and forth to/from the US.

  • billsey
    billsey ACE Posts: 34,601 Trailblazer

    Does moving the screen make any difference to the symptoms? If so it might be an issue with the eDP cable that runs between the motherboard and display.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • leonaip
    leonaip Member Posts: 417 Specialist WiFi Icon

    maybe because of a faulty HDMI or not properly inserted... try a new one or other brand...

    If my answers/solutions help you, please consider hitting "Like" and "Yes".

    Regards and God speed 😉


    Acer Nitro 5 AN515-58

    - Intel Core i5-12500H 12th gen Octacore ( 2.70 ghz... Turbo up to 4.50 ghz ) with p-cores and e-cores

    - 15.6 inch thin bezel IPS FHD ( 1920X1080 ) 144hz

    - RAM 8 GB DDR4 MAX 32 GB

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    - Nvidia Geforce RTX 3050 ( DEDICATED 4 GB GDDR6 )


  • EvilPickle
    EvilPickle Member Posts: 6

    Tinkerer

    It is so hard to say, sometimes it seems to change if you move it, other times it doesn't seem to make a difference. I plan on ordering and replacing the cable as it's not that expensive just to try.

  • EvilPickle
    EvilPickle Member Posts: 6

    Tinkerer

    The HDMI to monitor is working fine. It's the Chromebook screen that is having issues.

  • billsey
    billsey ACE Posts: 34,601 Trailblazer

    Probably it's the cable then, they develop internal cracks when flexed after a while. Movement can either open the crack or close it and it's usually tough to fully diagnose. If moving the screen makes a difference, even sometimes, it's likely the issue. The Acer part number for the cable on a CP713-2W is: 50.HQBN7.007

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.