Predator Sense download PO5-640 and there's still no Predator sense application

NeoGeo
NeoGeo Member Posts: 157 Skilled Fixer WiFi Icon
edited October 2023 in Predator Desktops

Had to reinstall windows - However when i got to the support site and choose the PO7-640 there's no predator sense download, check the the PO5-640 and there's still no Predator sense application, is there any external site i can get the program from? thanks


Edit It's magically appeared again

[Edited the thread to add issue detail]

Best Answer

  • NeoGeo
    NeoGeo Member Posts: 157 Skilled Fixer WiFi Icon
    Answer ✓

    So i fixed it by doing another windows install this time completely wiping the o/s partition so it was completely fresh, and everything is working good.

Answers

  • NeoGeo
    NeoGeo Member Posts: 157 Skilled Fixer WiFi Icon

    So i've got it downloaded again, and installed but it won't control any of the lighting, tried reinstalling several times but same issue

  • niallj
    niallj Member Posts: 1 New User

    i have the same issue i cant resolve yet

  • NeoGeo
    NeoGeo Member Posts: 157 Skilled Fixer WiFi Icon
    Answer ✓

    So i fixed it by doing another windows install this time completely wiping the o/s partition so it was completely fresh, and everything is working good.

  • dbjdodnsidlen
    dbjdodnsidlen Member Posts: 18 Troubleshooter

    also have the same problem with my Helios 18 (PH18-71-93CJ)! any fix to this?? re-installed the software several times but it's a fifty-fifty chance that you can't control keyboard-/backside lights of the machine…

    This is so annoying PLEASE ACER FIX THIS very ***** software… I love the device but I do not want to go somewhere like a cafe, take out my laptop and everything is flashing like crazy and I cannot even stop it. Maybe taiwanese people like that but people over 18 in europe definitely prefer something more subtle…

  • billsey
    billsey ACE Posts: 34,601 Trailblazer

    Predator Sense downloads are specific to the model. I see three different versions for your PH18-71. Are you sure you are trying with the right version? BTW since this doesn't match the original post, a PH18-71 and PO5-640 are very different beasts, you should be asking in your own thread…

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.