Aspire E5 Battery problem not charging but plugged in

PriyankaM
PriyankaM Member Posts: 1 New User
edited January 2023 in Aspire Laptops

Hi, My Aspire E5 series is plugged in and not charging.

[Edited the thread to add model name to the title]

Answers

  • Jack22
    Jack22 ACE Posts: 4,074 Pathfinder

    @PriyankaM

    May i have the model name of your unit?

    When the charger is plugged in do you see the charging light on the laptop?

    Click on 'Yes' if the comment answers your question!
  • wascas
    wascas Member Posts: 1,228 Overclocked Contributor WiFi Icon

    Try to reset the battery.

    Power off the machine and disconnect everything from the machine. Check whether there is a small pinhole on the back of the machine. Not all models have a pinhole. If pinhole is present, press into the hole for 5 s with a bent paper clip without a sheath. Then press the on/off switch continuously for 20 s. If pinhole is not present, press the on/off switch continuously for 20 s. Release the button and wait for 15-30 minutes. Reconnect the laptop to the power supply and wait for the full battery indication (blue) light. Then turn it on normally.