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seanm412
seanm412 Member Posts: 1 New User
edited January 2023 in Members Lounge

Where can I send written feedback to Acer? I've had an abysmal time dealing with their shipping, and they don't want to provide any emails or email forms on their website.

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  • Samuel-Acer
    Samuel-Acer Moderator Posts: 687 Moderator
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    Hi @seanm412,

    We thank you for joining our Acer Community. Unfortunately, the Acer Community is not a direct portal to Customer service, the Acer Forum Discussions were designed as a peer-to-peer support community where Acer users help other Acer users. Many Acer employees (Moderators), read the various topics posted here and you will notice that some Acer employees interact with members when appropriate, primarily we want the community to be a place where members can exchange their own advice and ideas.

    Only your local support services can help you with this, the community is not an escalation channel, unfortunately.

    Note: This thread will be now closed. 

    Sorry for any inconveniences this has caused you,

    Regards,

    Acer-Samuel

This discussion has been closed.