Blue Screen Problem When Upgrading Ram on AN515-57

bakajieyan
bakajieyan Member Posts: 4 New User
edited January 2023 in Nitro Gaming

Hello, I have this problem where I get a blue screen when installing a new ram it is a 2x 16GB Kingston fury ram


Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,692 Pathfinder

    @bakajieyan does the laptop boot normally with old RAM? I suspect that the new RAM has XMP which might cause problems with this laptop model.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
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  • bakajieyan
    bakajieyan Member Posts: 4 New User
    edited January 2023
  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,692 Pathfinder

    @bakajieyan do you have the RAM model number? It starts with KF

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,692 Pathfinder

    @bakajieyan can you tell me the model number so that I can search for its specs?

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • This new memory has xmp profiles. However, try this procedure:

    a) Disable fast startup in power options and turn off the computer.

    b) disassemble the computer, disconnect the lithium battery and connect the new ram memory.

    c) connect the lithium battery again and assemble the computer.

    d) turn on the computer and check if the error remains.

    It is important to remember that the ideal is to buy a pair of identical RAMs. It is possible that there is incompatibility between rams with jedec profiles and with xmp profiles.

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