Aspire-A515-57 webcam detected in Windows 11 but not Ubuntu 22.04

02f34h20th293ek
02f34h20th293ek Member Posts: 1 New User

I just got my Acer laptop less than 1 week ago. I installed Ubuntu (the laptop is now dual boot) and tried to video call on discord but clicking on the video icon didn't show a video feed from my Acer laptop's front-facing camera. I also tried guvcview and cheese, neither of which could access the video device.

Running guvcview from command line resulted in the following:

GUVCVIEW: couldn't open /home/REDACTED/.config/guvcview2/video0 for read: No such file or directory

V4L2_CORE: ERROR opening V4L interface: No such file or directory

GUVCVIEW (1): Guvcview error

   no video device (/dev/video0) found


Running cheese:

No device found


Then I tried to see if the video device was even found:

$ ls -la /dev/video*

ls: cannot access '/dev/video*': No such file or directory

$ v4l2-ctl --all

Cannot open device /dev/video0, exiting.

$ v4l2-ctl --list-devices

Cannot open device /dev/video0, exiting.

$ lsusb

Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub

Bus 003 Device 003: ID 0408:4033 Quanta Computer, Inc. ACER HD User Facing

Bus 003 Device 002: ID 046d:c534 Logitech, Inc. Unifying Receiver

Bus 003 Device 004: ID 04ca:3802 Lite-On Technology Corp. Wireless_Device

Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

$ sudo dmesg | grep video

[   2.544730] videodev: Linux video capture interface: v2.00

[   2.750454] uvcvideo 3-7:1.1: Failed to query (129) UVC probe control : 26 (exp. 48).

[   2.750573] uvcvideo 3-7:1.1: Failed to initialize the device (-5).

[   2.750828] usbcore: registered new interface driver uvcvideo

[   4.283448] ACPI: video: Video Device [GFX0] (multi-head: yes rom: no post: no)

[ 1215.915597] usbcore: deregistering interface driver uvcvideo

[ 1218.626803] uvcvideo 3-7:1.1: Failed to query (129) UVC probe control : 26 (exp. 48).

[ 1218.626836] uvcvideo 3-7:1.1: Failed to initialize the device (-5).

[ 1218.626919] usbcore: registered new interface driver uvcvideo

[ 1244.610388] usbcore: deregistering interface driver uvcvideo

[ 1256.869775] uvcvideo 3-7:1.1: Failed to query (129) UVC probe control : 26 (exp. 48).

[ 1256.869809] uvcvideo 3-7:1.1: Failed to initialize the device (-5).

[ 1256.869880] usbcore: registered new interface driver uvcvideo


How can I get my webcam to work?

Answers