ED320QR S monitor There Are Green Lines Vertically Along the Screen What Are These Lines?

ReddestPanda
ReddestPanda Member Posts: 1 New User
edited January 2023 in Monitors

I Just Recently Purchased A ED320QR S And There Are Green Lines Vertically Along The Screen. It Shows In The Acer Logo On Startup and I cannot see if it happens in bios because the screen is black until sign in. I have tried getting the driver for the monitor and nothing has changed.

[Edited the thread to add model name to the title and issue detail]

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,292 Pathfinder

    @ReddestPanda does the green lines also show up inside Windows? If so, contact the seller to exchange or refund it. It might be the manufacturing defect or shipping damage.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • billsey
    billsey ACE Posts: 34,234 Trailblazer

    If they show up on the Acer logo then they are in the monitor, not in Windows, since the display isn't yet trying to show what Windows is sending out. If it has been a short enough period of time since you purchased, swap it with the vendor with a new one and let them deal with warranty, if it's been too long contact Acer for a warranty repair.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

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