Acer Care Center how do i get that acer care center back?

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RForGame
RForGame Member Posts: 1 New User
edited January 2023 in Nitro Gaming

I used to have acer care center, i didnt do any formating or reseting to my nitro, but today when i want to open acer care center it dissapear, even when i search it on start menu, how do i get that acer care center back?

[Edited the thread to add issue detail]

Answers

  • xperamis
    xperamis Member Posts: 87 Fixer WiFi Icon
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    Hi

    Please post your laptop model number to help you to find the exact version of acer care centre software you need.

    Click on 'Yes' for the question on bottom , if youre happy with my answer❤️

  • leonaip
    leonaip Member Posts: 417 Specialist WiFi Icon
    edited January 2023
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    1. https://global-download.acer.com/SupportFiles/Files/SNID/APP/SerialNumberDetectionTool.exe download and run... copy either serial number or SNID
    2. visit here https://www.acer.com/us-en/support/drivers-and-manuals and paste the copied serial number or SNID beside the magnifying glass icon under the Identify your Acer Device
    3. go the Applications tab and find Acer Care Center and press download then unzip and install.

    If my answers/solutions help you, please consider hitting "Like" and "Yes".

    Regards and God speed 😉


    Acer Nitro 5 AN515-58

    - Intel Core i5-12500H 12th gen Octacore ( 2.70 ghz... Turbo up to 4.50 ghz ) with p-cores and e-cores

    - 15.6 inch thin bezel IPS FHD ( 1920X1080 ) 144hz

    - RAM 8 GB DDR4 MAX 32 GB

    - SSD 512 GB Nvme

    - Nvidia Geforce RTX 3050 ( DEDICATED 4 GB GDDR6 )


  • leonaip
    leonaip Member Posts: 417 Specialist WiFi Icon
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    if it fails, try the following:

    1. insert a usb flash drive to your laptop or desktop computer. (be sure to backup the contents of your usb flash drive)
    2. download rufus https://rufus.ie/en/, then run it.
    3. left click the drop down arrow next to the word "SELECT" and left click "DOWNLOAD" to download the original Windows 11 ISO from Microsoft. Watch the full tutorial https://www.youtube.com/watch?v=me-GmdIlbgc&ab_channel=PortalSeven
    4. after that, press START. wait for it to finish.
    5. close rufus, open your usb flash drive then run the setup executable.
    6. be sure to backup all the files in Drive C: or any drive partition where the operating system resides before doing step 5.
    7. be sure you have a good internet connection for the contents of the flash drive to be updated to the latest.
    8. as the setup runs, select delete all files, like you are installing a fresh operating system.
    9. wait and trust the process to complete.
    10. after that, download the latest official drivers from Acer. https://www.acer.com/us-en/support/drivers-and-manuals
    11. download the serial number detection utility/tool to obtain the device serial number or SNID
    12. download all the drivers, extract each, then install.
    13. hopefully, your problem will be solved.
    14. driver problems happens when you restore your operating system using the factory recovery image.
    15. after all the drivers installed and working properly. make an image of the whole drive using macrium reflect, aomei, easeus, minitool and many others. Watch the tutorial https://www.youtube.com/watch?v=x9BGn4MivJw&ab_channel=BracerJack
    16. the purpose of making your own backup image of the whole drive is to shorten the restoration process in case of problems or malware attacks.

    If my answers/solutions help you, please consider hitting "Like" and "Yes".

    Regards and God speed 😉


    Acer Nitro 5 AN515-58

    - Intel Core i5-12500H 12th gen Octacore ( 2.70 ghz... Turbo up to 4.50 ghz ) with p-cores and e-cores

    - 15.6 inch thin bezel IPS FHD ( 1920X1080 ) 144hz

    - RAM 8 GB DDR4 MAX 32 GB

    - SSD 512 GB Nvme

    - Nvidia Geforce RTX 3050 ( DEDICATED 4 GB GDDR6 )