How to fix problems with touchpad? the touchpad on my laptop has not been working.

Caoh11

For a while now, the touchpad on my laptop has not been working. I’ve tried many different things to fix this but the settings for the touchpad don’t even come up in the software like it doesn’t exist!

Would be so grateful if someone was able to help me try and fix this as it’s been ongoing for awhile now.

[Edited the thread to add issue detail]

StevenGen

https://community.acer.com/en/discussion/676992/how-to-fix-problems-with-touchpad

What is the model of your laptop, as touchpad software is very reliable and in 99.99% of cases its not the software but, the hardware always is the cause of problems, and you need to replace the touchpad or its cable to fix these problems. If you can't just replace the touchpad, then you need to get a new laptop top cove that has the touchpad attached to it. You can also check the cable that connects the touchpad to the mobo and see if that is connected properly or its not damaged, if its damaged then replace that.

William_mk2

@Caoh11

Try fn + f6 or f6 alone or fn + f7 or f7 alone on keyboard to disable and enable the touchpad. 

Please look at the key f6 and f7 key on keyboard .  You can see the hand symbol with fingers .  That denotes the touchpad function key.  On some models it will be on f6 and some models it will be on f7.  So we need to use the right key depending upon the laptop model .  If fn + f7 is not working then we have to use f7 alone to make it to work.   

On some old laptop models there will be a separate button right next to touch pad area which is below the space bar. It is used to turn on and off the touch pad. On some old models it will be right next to power button.  On all new models, f7 key is used to enable and disable the touch pad. 

If you would like to disable and enable the touchpad, please press and hold fn key on the keyboard and then press f6 or f7 once.  If the touchpad is not getting disabled you can either press f6 alone or f7 alone without holding the fn key.   It is used to enable or disable the touchpad..   

After disabling and enabling the touchpad check how it is working.. 

If it is still not working 

Go to support.acer.com 

chose your country 

type snid or chose your model 

go to drivers - Install the i/o drivers first and then install the touch pad driver 

It will work fine.