Laptop won’t turn on.

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KelsoHans
KelsoHans Member Posts: 1 New User

I just got myself a new laptop and the device won’t turn on. I pressed the power button for 9 sec let it rest and turned on the power supply yet it won’t turn on. Am I missing something?

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  • xperamis
    xperamis Member Posts: 87 Fixer WiFi Icon
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    If you bought online, just return it or exchange it.

    If you bought offline, contact the seller.

    Click on 'Yes' for the question on bottom , if youre happy with my answer❤️

  • Samuel-Acer
    Samuel-Acer Moderator Posts: 687 Moderator
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    Hi KelsoHans,

    Thank you for joining our Acer Community,

    We request you to share more details of your unit like complete model name. This helps the users to understand unit schematics and assist you accordingly.

    Regards,

    Acer-Samuel

  • padgett
    padgett ACE Posts: 4,532 Pathfinder
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    Most systems have a charging light on the body. Should be orange when charging and blue when charged. If not I'd check the power supply is putting out power.