Acer Electrical Scooter AES013 Maybe something is missing?

xaocbozzz
xaocbozzz Member Posts: 6 New User
edited January 2023 in Gadgets & Accessories

Hello!

My electric scooter scrolls around the wheel.

Why is this happening?

I am interested in the connection between FRONT TUBE (A) and HEAD TUBE (B).

Maybe something is missing?

See the photo.

[Edited the thread to add issue detail]

Answers

  • JackE
    JackE ACE Posts: 44,330 Trailblazer

    Google search keywords electric scooter repair & your city for repair shops that can determine the problem and give you a repair cost estimate.

    Jack E/NJ

  • xaocbozzz
    xaocbozzz Member Posts: 6 New User

    In our city there are no repair shops.

    I would like to hear the answer from the technical support of the company ACER. How to contact them?

  • JackE
    JackE ACE Posts: 44,330 Trailblazer

    Go to this link. Choose your country. Click support button near top of country page. Scroll down and check for contact us and service center locations.

    Jack E/NJ

  • xaocbozzz
    xaocbozzz Member Posts: 6 New User

    https://service.acer.com/chat/support/en/CA/

    403 ERROR

    The request could not be satisfied.

    What do you think - I would go to this forum if everything were so simple?

    There is no direct email address. The chat does not work. I can't call the phone.

    What to do?

  • JackE
    JackE ACE Posts: 44,330 Trailblazer

    The chatline can't be used if the warranty has expired. You must use an ACER service center. What country are you in?

    Jack E/NJ

  • xaocbozzz
    xaocbozzz Member Posts: 6 New User

    The warranty is valid. USA

    But my case is not suitable for a warranty.

  • JackE
    JackE ACE Posts: 44,330 Trailblazer

    Then choose the US chatline for advice at this link You must have a valid serial number.

    https://www.acer.com/us-en/support

    Jack E/NJ

  • xaocbozzz
    xaocbozzz Member Posts: 6 New User

    Are you joking?


    403 ERROR

    The request could not be satisfied.


  • xaocbozzz
    xaocbozzz Member Posts: 6 New User

    JackE, If you don't know anything about the scooter and don't know someone who can help... Get off topic please.