Nitro 5 AN515-58-72E6 screen sudden turn off I can see the fans are still working and the blue light

ThomasChan823
ThomasChan823 Member Posts: 4 New User
edited December 2022 in Nitro Gaming

I was using my AN515-58-72E6 today while charging. The screen suddenly turned black. I can only long press the power botton to switch off the laptop. But after restarting and using it for about 10-20 minutes, the screen was off again.

My Nitro 5 is nearly fully charged so it's not about having low battery. And while the screen is off, I can see the fans are still working and the blue light is still on.

[Edited the thread to add model name to the title and issue detail]

Answers

  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder

    Do you have an external hdmi monitor / TV to see if you still get output on that?


    My initial thought is either a fault with the GPU, or the display cable or display have come loose, external display will help troubleshooting:)