Somebody is using my email to create an Acer ID. How should I proceed now?

noaceuse45639287658

Hello all, I have received an e-mail stating that I have created an acer ID and registered a product. I do not own an acer product and did not do any registration. I could not find a way to reach the support to solve this problem since I do not own a product. How should I proceed now? How can I delete this acer id and make sure that they will not use my e-mail anymore? I appreciate if you could guide me. Thank you.

[Edited the thread to add issue detail]

xperamis

What you should do if you receive a questionable email?

DONT CLICK ON LINKS, Dont go to web sites that are suggested, dont give access, or volunteer information (usually if you mouse over links they will not point to Microsoft)

1.      Investigate the information.

Take some time and check up on the information. Often sites like snopes.com can provide information on known chain letters and other scams and untruths. Do not click on links within the mail, but do go to that company’s website, and contact their customer service reps via phone or online to verify the validity of the email.

2.      Report suspicious activities.

If you think someone has accessed your Outlook.com account, that the Live ID sign-in page looks fraudulent, or you receive an email that tries to confirm a password change you didn’t authorize, change your password immediately by going to: http://account.live.com. Next, help ensure your PC has not been infected with a virus or malware by running a free full-PC scan.

3.      Help the Outlook.com team identify new scams.

Click on the Junk button in Outlook.com and select “Junk” or “Report phishing scam” to report it to the Outlook.com team. Whatever you do, do not reply back to the sender.

If you think you might be a victim of fraud, you can report it.

[Edited the content by removing the hyperlink]

Jack22

@noaceuse45639287658

check the below link and you will find the answer to delete Acer id

https://community.acer.com/en/kb/articles/115-how-to-delete-your-acer-id-account#:~:text=How%20can%20I%20delete%20my,you%20are%20contacting%20us%20from.

The below is to contact Acer support

https://www.acer.com/worldwide/support/

xperamis

https://community.acer.com/en/discussion/676843/somebody-is-using-my-email-to-create-an-acer-id

What you should do if you receive a questionable email?

DONT CLICK ON LINKS, Dont go to web sites that are suggested, dont give access, or volunteer information (usually if you mouse over links they will not point to Microsoft)

1.      Investigate the information.

Take some time and check up on the information. Often sites like snopes.com can provide information on known chain letters and other scams and untruths. Do not click on links within the mail, but do go to that company’s website, and contact their customer service reps via phone or online to verify the validity of the email.

2.      Report suspicious activities.

If you think someone has accessed your account, that the Live ID sign-in page looks fraudulent, or you receive an email that tries to confirm a password change you didn’t authorize, change your password immediately.

Next, help ensure your PC has not been infected with a virus or malware by running a free full-PC scan.