2022 Latest Nitro 5 AN515-57-92B1 USB C Display issue do I need to install drivers?

DJKenMM
DJKenMM Member Posts: 4 New User
edited December 2022 in Nitro Gaming

just bought Acer Nitro AN515-57-92B1.

2022 model with GTX3060

it says on specs it has USBC 3.2 Gen 2 which i supposed will support Display. Tested it out but i dont get any display signal out of it. do i need to install drivers? or this Nitro model still doesnt support display on usb c? thanks for your help

[Edited the thread to add issue detail]

Answers

  • For optimal performance, use USB 3.2 Gen 1 / Gen 2-certified devices as that is probably why its not working as the spec of this port is clearly outlined in the AN515-57 manual, btw it works for my AN515-56 as its the same laptop virtually..

    Your Nitro 5 AN515-57 has the following USB-Cs and what this port does:

    1. USB Type-C / Thunderbolt™ 4 - Connects to USB devices with a USB Type-C connector. Supports Thunderbolt™ 4
    2. USB Type-C port - Connects to USB devices with a USB Type-C connector. Supports USB 3.2 Type-C, Gen 2 with transfer speeds up to 10 Gbps.

    USB Type-C information

    • USB 3.2 Gen 2 with transfer speeds up to 10 Gbps.
    • Supports DisplayPort™ audio/video output.
    • Compatible with Thunderbolt™ 4.
    • Delivers up to 3 A at 5 V DC for USB charging.
  • DJKenMM
    DJKenMM Member Posts: 4 New User

    thanks for the quick reply, im resetting it now and will try to do all the windows update and see if it makes a difference. i got so excited that ive installed games immediately after taking it out of the box without doing any updates first. will upadate this post once im done thanks

  • DJKenMM
    DJKenMM Member Posts: 4 New User

    finished resseting the laptop. update everything including nvidea drivers. still no display signal on usb c port. one thing i notice on device manager, i dont have nvidea usb typ c contoller installed. can i install it manually? if i can where can i find the official driver? search google with no luck. thanks for your help

  • DJKenMM
    DJKenMM Member Posts: 4 New User

    i think i found my answer. this model of nitro, usb type c display is not supported. only Data. i found this device that can satisfy my needs to do multi display

    StarTech.com USB 3.0 to 4x HDMI Adapter - External Video & Graphics Card - USB Type-A to Quad HDMI Display Adapter Dongle - 1080p 60Hz - Multi Monitor USB A to HDMI Converter - Windows Only (USB32HD4) https://a.co/d/6tXfGup

  • hockeybean55
    hockeybean55 Member Posts: 1 New User

    I have the same model and same issue, no display support on the USB C port even though it is 3.2 Gen 2. Did that adapter you listed work for you?

  • EliezerGarcia
    EliezerGarcia Member Posts: 2 New User
    edited January 29

    ORIGINAL

    Não tentem nenhum outro tipo de adaptador além do USB 3.0 x HDMI ! dinheiro jogado fora !! o USB-C de forma alguma funciona mesmo com adaptador de conversão de sinal !!

    TRANSLATED

    Do not try any other type of adapter other than USB 3.0 x HDMI! money thrown away!! USB-C in no way works even with signal conversion adapter!!

    [Content Translated using Google]

  • rudi_Nitro5
    rudi_Nitro5 Member Posts: 4 New User

    The same issue Nitro 5 AN515-58W3… no display output USB-C Thunderbolt 4 port. Is there any driver W11 available?