I need to reset my password. My computer is a travelmate spin b118 series.My model number is N16Q15

zozoisthebest

Hello, so I haven’t used my computer in about a year. This is my school computer and since I’m out of that school I got to keep it. I then today decided to log into it, but forgot my password. And I think the account I used for this computer might’ve been my school one and my old tech teacher is gone and has blocked the account. I may have used another account but I doubt it. Anyways so I’ve tried and tried to guess the password but I just can’t, and every time I press reset password it says I need a usb, which I don’t have. Today I will see if my cousin has a usb and if I can use it. But anyways as I said I can’t log in. I’ve tried the advanced options trick but I don’t have advanced options, I only have other ones. I’m missing them. So can you please help me sign into my computer? Thanks!

StevenGen

https://community.acer.com/en/discussion/676578/i-need-to-reset-my-password-my-computer-is-a-travelmate-spin-b118-series-my-model-number-is-n16q15

Acer community forbids any guides on password hacking, so we can't advise you on anything in relation to any password related things. If your laptop hasn't got a bios password then the easiest is to do a clean install of Win-10, then update the bios to its last version 1.28 and make sure that all windows updates are up to date and install the Intel® Driver & Support Assistant for all your drivers to be up to date and for this laptop to operate properly and start fresh. If you have important files on this laptop then you will neeed to get the password from your school to be able to operate this laptop with that OS and files that you have on this laptop.

billsey

We can sometimes provide suggestions on how best to reinstall the OS if we know which model you actually have. It should be something like TMB118-xxx-xxxx. There have been at least four different model series and numerous version in each series. The full model number is usually on the same sticker as the serial number.

baozaboy

you can reinstall new window os on ur laptop or change the new storage and download ur os fresh

Puraw

https://community.acer.com/en/discussion/676578/i-need-to-reset-my-password-my-computer-is-a-travelmate-spin-b118-series-my-model-number-is-n16q15

Try pressing Al+F10 during the boot-up process if eRecovery is on your model that includes RESET to factory settings..

TravelMate_220_260_series.pdf

billsey

@Puraw the original poster wasn't asking about a system reset, and corporate machines, like those for school districts, typically don't have the stock Acer build installed.