Printer issue only with my Acer 1080

JimDouglas
JimDouglas Member Posts: 2 New User

I've had an issue for about a month. My Brother printer does not printer from my Acer computer. However when I run the printer troubleshooter 1) It always shows no problems detected, 2) as soon as it hits the spool portion of the troubleshooter my documents start printing 3)the printer works fine for the rest of the day when shut down. The next day the problem is repeated. It doesn't appear to be the printer as documents initiated by my Iphone or HP computer print immediately. It doesn't appear to be a computer issue as documents printed on the Acer that I send to my Color printer work fine. I mainly print from my Acer to my main Brother printer, so something is not right that may relate to spooling. Any ideas are welcome.

Comments

  • Hi! Have you tried uninstalling the driver? what is the exact model of the printer?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • Samuel-Acer
    Samuel-Acer Moderator Posts: 686 Moderator

    Hi JimDouglas,

    Thank you for joining our Acer community.

    We request you to share the unit complete model name. This helps us to check the specifications and assist you.

    Regards,

    Acer-Samuel

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    Whan not printing did you check services.msc to make sure the print spooler is automagic and running ?


  • Hi! Have you tried uninstalling the driver? what is the exact model of the printer?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)