Nitro 5 Battery Charger isn't working

MaskedAkatsuki
MaskedAkatsuki Member Posts: 2 New User
edited December 2022 in Nitro Gaming

I just bought this Nitro 5 and the charger isn't working straight out of the box.

[Edited the thread to add model name to the title and issue detail]

Answers

  • StevenGen
    StevenGen ACE Posts: 12,932 Trailblazer

    What is happening, as a new laptops charger should work 100%, also the new Nitro 5s chargers plug have to be inserted like this:

    As if its not then the charger/adaptors plug does not engage and work. Also, if you have a multimeter then check the adaptor/chargers plug + is the inside of the plug and - is the outside, if it outputs a 19V charge, as that is the best way to test a charger, which should be done first.

  • MaskedAkatsuki
    MaskedAkatsuki Member Posts: 2 New User

    Ok I figured it out on my own it wasn't plugged in all the way. Although now I'm getting a memory management error code and when I ran the tool to do a test scan it says I have hardware problems and I literally just took it out of the box.