Where to buy this item NB.QGP11.002 - MAINBOARD PH315-55 INTEL CI712

EugeneBugabo
EugeneBugabo Member Posts: 4 New User

Where to buy this item NB.QGP11.002 - MAINBOARD PH315-55 INTEL CI712 online?

We discovered that My Laptop was defective 15 days after purchase. And with it that the guarantee is not aplicable as it has been bought in USA and I live in Brazil

Someone could help to find a solution of that?

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Answers

  • StevenGen
    StevenGen ACE Posts: 9,942 Trailblazer
    Answer ✓

    What is wrong with your NB.QGP11.002 - MAINBOARD PH315-55 INTEL CI712? As this should be covered by Acer warranty and motherboards don't go wrong for no reason and they can be fixed. Give us more details as there are allot of technicians that can fix motherboards if they are faulty and you can't get Acer to fix this under warranty.

    Here is one of these motherboards for sale on eBay Acer Predator Helios PH315-55 Motherboard Main Board i7-12700H at GBP 1,085.40 (6971.10 Brazilian Rial) + BR 67.44 shipping which is a huge cost when you can get this motherboard fixed for 1/10th of that price with an experienced technician.

    Consult these expert technicians that will fix your motherboard (see their work on YouTube) and get into contact with either Alex at NorthbridgeFix who is an expert and one of the best fixers and he's in Northridge, CA USA or contact Sorin at Sorin Electronics who is in the UK in the London area, as both of these guys will fix your motherboard.

  • EugeneBugabo
    EugeneBugabo Member Posts: 4 New User

    Dear StevenGen, I'm not a specialist in Electronics and I have really no idea of what went wrong with the motherboard. Indeed it is covered by warranty but there is a strange closure which restricts the geographical coverage. I live in Brazil and I bought the Laptop in USA on trip last month. Then, only US store can covers the repair, not Brazilian Acer Store. And, exporting the Laptop to US from Brazil is complex and tricky. I think that fixing the motherboard may be possible but I must find the right technician in Brazil. If the community may help to find out the guy, it would be wonderful.

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  • EugeneBugabo
    EugeneBugabo Member Posts: 4 New User

    Hello Egydiocoelho. No power; the Laptop doesn't start. But we can see that the Led Light of the batterie is ON and the Power Led lights ON and switches OFF after some seconds. Acer technicians said that the motherboard has a defect.