ACER NITRO 5 AN515-55-56R2 Black Screen that's connected to Refresh Rate?

jarsamson Member Posts: 2 Newbie


I am having this problem. I am not sure if this is because of Windows 11 or Refresh Rate.

Laptop works fine but the display on my laptop is broken.

It looks like it tries to show the screen only at the top portion of the laptop.

Everything shows fine in my external monitor.

ACER NITRO 5 AN515-55-56R2

Thanks in advance for your help.


  • JackE
    JackE ACE Posts: 44,039 Trailblazer
    1. Did this happen suddenly for no apparent reason or right after installing Win11?
    2. Did you download, unzip and install the latest Win11 Intel VGA driver from this link?
    3. With the external monitor disconnected, does the BIOS menu appear OK on the laptop screen If you tap F2 key on startup up?

    Jack E/NJ