AN515-43 when i hold the power button to power it up, it doesn't turn on, no keyboard lights or any

Afaq7867
Afaq7867 Member Posts: 4 New User
edited December 2022 in Nitro Gaming

I've had this laptop AN515-43 for around 2 years but now when i hold the power button to power it up, it doesn't turn on, no keyboard lights or anything, i tried to plug in the charger but still it didn't turn on however the charging indicator light was blue,can anyone help me?

[Edited the thread to add model name and issue detail]

Answers

  • wascas
    wascas Member Posts: 1,240 Overclocked Contributor WiFi Icon

    Power off the machine and disconnect everything from the machine. Check whether there is a small pinhole on the underside of the machine. Not all models have a pinhole. If pinhole is present, press into the hole for 5 s with a bent paper clip without a sheath. Then press the on/off switch continuously for 20 s and ignore intermittent restarts of the machine. If pinhole is not present, press the on/off switch continuously for 20 s and ignore intermittent restarts of the machine. Release the button and wait for 15-30 minutes. Reconnect the laptop to the power supply and wait for the full battery indication (blue) light. Then turn it on normally.

  • Afaq7867
    Afaq7867 Member Posts: 4 New User

    There is no pinhole so i pressed the power on button for 20 seconds but there are no "intermittent restarts" also the battery ia already full

  • wascas
    wascas Member Posts: 1,240 Overclocked Contributor WiFi Icon

    Possibly a technical problem with your motherboard. Contact Acer support in your country.

    https://www.acer.com/de-de/languages

  • wascas
    wascas Member Posts: 1,240 Overclocked Contributor WiFi Icon

    Possible the ribbon connector which connects MB and keyboard is not properly installed. See here.