How can I do a factory reset when F11(all F functions don't work) and recovery CDs won't boot

Dadadeal

I don't know how to use the recovery partition, or it won't work. I've tried every windows response I got, is there Restore reinstallation Disc or download because the people at Microsoft support keep trying to get me to d/l windows 10 and I don't want to try that any more, I have already over 20 times. I'm sick and tired of them not listening. Is there key I need to hold in or something to do during boot up that will help? It's going two weeks now, what i don't get is how the PC will read the Recovery CD and not boot into after I set the BIOS to cd/dvd boot order and it just skips over it! It complete none sense that windows stopping work after a windows update......Blue screen of death......is ridiculous, had MS support share a screen keep downloading files from MS and they weren't working. I told them that I already tried all the same techniques online.

StevenGen

https://community.acer.com/en/discussion/675479/how-can-i-do-a-factory-reset-when-f11-all-f-functions-dont-work-and-recovery-cds-wont-boot

What is the model of your PC, is it a desktop or a laptop, is it an Acer product, what OS are you using Win-7, 10 or what? As just coming out and saying that “How can I do a factory reset when F11(all F functions don't work) and recovery CDs won't boot” is confusing and we can’t give you any specific advice. First and if you have Win-10 go to System <Recovery and RESET THIS PC then you can either reset the PC with your files saved or unsaved and the reset will delete and reset your OS. Give us more details so that we can advise you more precisely.