Nitro AN515-57 keeps on freezing and crashing even at idle

hanell0201
hanell0201 Member Posts: 3 New User

So I did reformat my laptop 3 times already hoping that it has something to do with software problems. The same problem still occurs even at idle or just simply running Microsoft word. Freezing and crashing occured even before I did ram storage upgrade and installation of new HDD. Any clue on why this keeps happening?

Answers

  • wascas
    wascas Member Posts: 1,194 High-End Contributor WiFi Icon
    edited December 2022

    Which operating system is installed? Which BIOS version is installed?

  • hanell0201
    hanell0201 Member Posts: 3 New User
    edited December 2022

    @wascas windows 10 is currently installed and the BIOS is up to date if I'm not mistaken it is version 1.19