Just bought a brand new Acer Swift 3. Have had it for only 2 days. Today it had to update so I pressed restart. Once it rebooted, from now on it will come up with my lock screen, then when I press enter the screen will go fuzzy and that’s it. It doesn’t come up with any options to enter my pin and doesn’t move forward.
I can use the thumb print. When I do it welcomes me back but never moves passed the fuzzy lock screen anymore. I have the options down in the bottom right hand corner to shut down or restart the computer but nothing I do changes anything and let’s me sign in to my computer.
Please help me I’m absolutely livid.
[Edited the thread to add model name to the title]