Acer E5-576G Driver support, I tried updating the drivers but it won't let me

iumi
iumi Member Posts: 2 New User
edited November 2022 in Aspire Laptops

My laptop is supposed to use an MX150 but its just not running since the Windows 11 update, I tried updating the drivers but it wont let me.

Can I expect this to be solved at some point?

[Edited the thread to add issue detail]

Answers

  • StevenGen
    StevenGen ACE Posts: 12,065 Trailblazer

    The latest NVidia MX150 Win-11 driver is the Version:526.98  WHQLRelease Date:2022.11.16 but you need to uninstall all previous Win-10 and Win-11 drivers that are still installed onto your E5-576G laptop. The new NVidia driver above has an option of a "Clean Install" and that is how you should install all new NVida drivers as that is why you are getting the problems that you are getting.

    The best way and the way that I installed the new NVidia driver for my Nitro 5 laptop and for its RTX-3050 GPU was to use Display Driver Uninstaller Download version 18.0.5.8 and follow their guide, as this software uninstalls all drivers offline and you need to install the new driver also offline, see their guide and use this software to install the new NVidia MX150 driver, that is if you are still having problems after you have used the NVidia new driver version 528.98 WHQL clean install option.

  • iumi
    iumi Member Posts: 2 New User

    The message I receive reads:

    "This NVIDIA graphics driver is not compatible with this version of Windows.

    This graphics driver could not find compatible graphics hardware."


    What should I do?

  • StevenGen
    StevenGen ACE Posts: 12,065 Trailblazer

    The E5-576G is not compatible with Win-11, sorry I gave you the wrong link and info as the NVIDIA drivers for the MX150 are all Win-10 only type drivers and the last drive is the GeForce version 342.01 Driver. So install this driver as you will not get “"This NVIDIA graphics driver is not compatible with this version of Windows” as you have Win-10 installed.

    So first uninstall the previous MX150 graphics driver with this new software, as its got a “Clean Install” option before you install this new MX150 driver version 342.01, so use that to uninstall the previous driver completely, otherwise and if this driver hasn’t got a “Clean Install” feature use the DDU Display Driver Uninstaller Download version 18.0.5.9 to first uninstall all NVIDIA driver before you install this new MX150 gpu driver into this laptop, as and if you do all that all should work perfectly if you have all windows updates, and all Intel updates also up to date. Good luck and hope this helps you out.