Aspire XC-704 cd rom not working internal cd drive has stopped working Can I get this working again?

BryanA
BryanA Member Posts: 2 New User
edited November 2022 in Aspire and Veriton Desktops

I have an ASPIRE XC-704 (desktop) and the internal cd drive has stopped working. The eject button doesn’t work, and computer doesn’t seem to recognise there is even a cd drive. I can open cd tray with paper clip, but when CD inserted and then tray closed, no response. Can I get this working again?

[Edited the thread to add issue detail]

Answers

  • JackE
    JackE ACE Posts: 44,868 Trailblazer

    Open Device Manager. Do you see any red or yellow warnings?

    Jack E/NJ

  • BryanA
    BryanA Member Posts: 2 New User

    No, no warnings showing. Also cannot see the cd player mentioned in this listing.

  • JackE
    JackE ACE Posts: 44,868 Trailblazer

    Turn off machne. Turn it back on and immediately start tapping DEL key to enter BIOS menu. Do you see it listed in the advanced tab under integrated peripherals?



    Jack E/NJ

  • billsey
    billsey ACE Posts: 34,101 Trailblazer

    I wonder if one of the cables to the drive has come unplugged... If the eject button on the drive itself doesn't work it's usually a problem with the power connection, since that eject does it's thing without talking to the OS much.

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