Aspire VN7-571G I got BSOD after this BIOS can't found my m.2 Please help?

MajekazMajekaz Member Posts: 110 Die Hard
edited November 2022 in Nitro and Aspire Gaming

Hi,


I got BSOD and after this, laptops BIOS can't found my m.2 anymore. So I got another one but still can't recognise a new one as well. Because windows was in m.2, I can access only BIOS. New m.2 is Kingston A400 and its definitely working because I tried on another pc.


Please can some one help to sort out this?

[Edited the thread to add issue detail]

FAQ & Answers

  • JackEJackE ACE Posts: 40,783 Trailblazer

    Shut machine off. Turn machine back on and IMMEDIATELY tap F2 key to enter BIOS menu again. Please post a phone photo of the BIOS INFORMATION page or tab.

    Jack E/NJ
  • MajekazMajekaz Member Posts: 110 Die Hard
  • JackEJackE ACE Posts: 40,783 Trailblazer

    Sorry, the boot drive is missing. It's either not connected correctly, not getting power, or has failed. Try reseating the white HDD ribbon cable connectors at the back of the HDD and mainboard.


    Jack E/NJ
  • MajekazMajekaz Member Posts: 110 Die Hard

    I know that hdd is missing. I tried couple of m.2 and both not been detected. One of the m.2 is brand new and its definitely working.

  • JackEJackE ACE Posts: 40,783 Trailblazer

    What m.2 brand, model number, & capacity?

    Is the old 2.5" HDD still available to boot from if needed?

    Jack E/NJ
  • MajekazMajekaz Member Posts: 110 Die Hard

    WD green 240gb and Kingston A400 240gb. Is a space for hdd but cable wasn't included, so only one option is m.2. I tried both m.2's many many times, but is just not detecting anymore. Its happened after blue screen of death.

  • JackEJackE ACE Posts: 40,783 Trailblazer

    >>>Is a space for hdd but cable wasn't included, so only one option is m.2.>>>Its happened after blue screen of death.>>>

    Perhaps you should reveal the circumstances that led up to this blue screen. Blue screen usually only happen when inside an operating system environment. And they usually are accompanied by an error message.

    Jack E/NJ
  • MajekazMajekaz Member Posts: 110 Die Hard

    It was very quick and Im not catch up an error message. For now I can just use a bios

  • JackEJackE ACE Posts: 40,783 Trailblazer
    1. Where did you get the m.2 card?
    2. Was the m.2 card inside when you got blue screen?
    3. Does the m.2 card have an operating system pre-installed on it? Like Windows? Or Linux?

    If card doesn't have an operating system like Windows or Linux, it won't be recognized as a bootable drive.

    Jack E/NJ
  • MajekazMajekaz Member Posts: 110 Die Hard
    edited November 2022
    1. Was inside laptop as I bought it brand new.
    2. Yes, because it was main memory
    3. Is windows 10 preinstalled
  • JackEJackE ACE Posts: 40,783 Trailblazer

    Does this mean that neither m.2 card shows up in the BIOS INFORMATION tab?

    Jack E/NJ
  • MajekazMajekaz Member Posts: 110 Die Hard

    Yes, that is my problem.

  • JackEJackE ACE Posts: 40,783 Trailblazer

    >>>I got BSOD and after this, laptops BIOS can't found my m.2 anymore.>>>Does this mean that neither m.2 card shows up in the BIOS INFORMATION tab?>>>Yes, that is my problem.>>>

    OK. With only the old m.2 SSD connected, enter the BIOS menu MAIN tab and enable both the F12 & D2D options. Then press F10 to save settings and exit menu. Then press and hold power button till laptop shuts off. Then insert a bootable Win10 USB installation stick. Turn the machine on and immediately tap the F12 key. What appears on the boot menu?



    Jack E/NJ
  • MajekazMajekaz Member Posts: 110 Die Hard

    Only usb stick come up in the boot menu

  • JackEJackE ACE Posts: 40,783 Trailblazer

    OK. Try to boot from the USB stick. It will probably be slow to boot. Then try to bring up the troubleshooting or advanced section of the installation menu. We want to try to get to the command prompt to try to examine the old m.2 SSD.

    Jack E/NJ
  • MajekazMajekaz Member Posts: 110 Die Hard

    I know how to get to the command prompt.

  • JackEJackE ACE Posts: 40,783 Trailblazer

    OK. Good. At the X command prompt enter 'diskpart'. At the diskpart prompt enter 'list disk' Then enter 'list volume' Post screenshot of results if possible.

    Jack E/NJ
  • MajekazMajekaz Member Posts: 110 Die Hard

    I tried this one and only usb stick appears.

Sign In or Register to comment.

Who's Online840

Cerberus97
Cerberus97
chugzilla
chugzilla
Claus200
Claus200
Duda22
Duda22
ebmoore610
ebmoore610
GuilhermeXxx
GuilhermeXxx
JamesBlake
JamesBlake
Leostat
Leostat
puresand
puresand
ralowa
ralowa
Suhail1966
Suhail1966
tanktopfarendin
tanktopfarendin
The_Hmaster26021
The_Hmaster26021
zyml0q
zyml0q
+826 Guests

Join in, share your experience!

It looks like you're new here. Sign in or register to get started.

Assistance by Acer


Drivers &
Manuals

Acer
Answers