Acer Nitro 5 AN515-55-53E5 charge and power light blinking when plugged in?

NRW99
NRW99 Member Posts: 1 New User

Hello - This problem quickly developed yesterday while gaming. At first I could push the charger around in the socket slightly and it’d reconnect before starting to flash again about 15 minutes later, but now the laptop barely recognizes the charger at all. I have tried restarting the computer, defaulting the BIOS, switching the plug the charger was plugged into, uninstalling the battery drivers, and holding the power button to reset the battery. Any other ideas?

Answers

  • JackE
    JackE ACE Posts: 45,211 Trailblazer

    (1) Search 'cmd' in Windows start menu.

    (2) Right click command prompt near top of menu.

    (3) Click run as administrator.

    (4) Enter 'powercfg /batteryreport' at command prompt.

    (5) Then return to the desktop. Open file explorer.

    (6) Then search for' battery-report.html' in the c:\windows\system32\ sub-folder. Double-click to open it in the browser.

    (7) Post screenshot of the first part of the report if possible that compares design full charge capacity with its remaining full charge capacity.

    Jack E/NJ