Acer XR342CK Display disappears when DP cable used in MAC. No issues with Windows OS.

Fred10
Fred10 Member Posts: 1 New User
edited November 2022 in Monitors
good morning I have had the acer xr342ck monitor for a few years

with windows it works without problems at full resolution with displayport, if instead I connect the hdmi cable you see 1280 resolution and no more
I use nvidia gtx 1060 msi graphics card

I also tried to connect my new macbook via hdmi and this shows me at a maximum of 1920x1080

if I try to connect the display port with cable, the screen turns on for a few moments and then disappears, making it impossible for me to input

I don't know if it matters but the display port cable I think is 1.4
in the monitor settings it shows 1.1 or 1.2

[Edited the thread title to update issue in detail and deleted the unviewable link]

Answers

  • JackE
    JackE ACE Posts: 44,893 Trailblazer

    What Windows PC are you using?

    Jack E/NJ

  • Balatekie
    Balatekie ACE Posts: 1,353 Pioneer

    Hello!!

    @Fred10 ,

    The link you shared is not viewable one. Request you to share an updated good link to understand the issue and assist you.

    regards,

    Balatekie

     :) If you think I've answered your question, please hit the Accept Answer:)