Laptop crashed and Battery has a thunderbolt icon on the battery icon when I plug it the charger on

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LauraHunter
LauraHunter Member Posts: 4 New User
edited November 2022 in Predator Laptops

My laptop crashed and now the battery icon has a thunderbolt icon on the battery icon when I plug it the charger on. Now my laptop keeps crashing when I play game after awhile. I tried resetting the laptop and battery, I am not sure what to do now. I am guessing I will need a new battery for the laptop.

[Edited the thread to add issue detail]

Answers

  • Commodore_1995#
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    Have you tried uninstalling the battery and adapter drivers here through device manager? have you checked the battery wear with the hwinfo64 program?

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  • LauraHunter
    LauraHunter Member Posts: 4 New User
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    No I don't know how to uninstall the battery or know how to check battery wear.

  • LauraHunter
    LauraHunter Member Posts: 4 New User
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    I have completely resetting the laptop with no change to the battery icon still has that thunderbolt icon on the battery icon. The only thing I can think of is getting a new battery.

  • LauraHunter
    LauraHunter Member Posts: 4 New User
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    I take it no one know what this icon means?

  • wascas
    wascas Member Posts: 1,209 Overclocked Contributor WiFi Icon
    edited November 2022
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    I think this too is a charging indicator.

    Download hwinfo and have a look at the wear level of your battery at the left side of the smart battery menu.

    https://www.hwinfo.com/download/