predator 17 g5-793 thunderbolt 3 port only supported charging devices to connect to a monitor

jameske
jameske Member Posts: 9

Tinkerer

edited November 2022 in Predator Laptops

My manual says that the thunderbolt 3 port is capable of being used for displays (even two 4k displays). But when I contacted acer support a few years ago they said it was only for charging and it could not be used for displays so I avoided the problem by using the display port. But circumstances have changed and I could do with having a thunderbolt 3 port that I can use to connect to a monitor. So, my question is: was Acer's manual for the g5-793 lying about the laptop's capabilities or was support incompetent in telling me that my thunderbolt 3 port only supported charging devices?


Does any owner of the g5-793 use their thunderbolt 3 port to connect to a monitor?

[Edited the thread to add issue detail]

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